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earnzoa

Frequently asked questions

Everything partners ask us before joining.

Joining the program

Who can become an Earnzoa partner?

Individuals aged 18 or older in supported markets — currently Nigeria, Ghana, South Africa, Kenya and other African payment markets — who have access to a local payment channel and can fund a USDT security balance.

Does registration cost anything?

No. Creating a partner account and completing your profile is free. The only payment is the refundable security balance governed by the program terms.

How long does approval take?

Your partner account is activated automatically the moment you register. Each USDT deposit is verified by hand, usually within 1-2 business days, and you can see every status change in your dashboard.

Which documents do I need?

A valid phone number and email address are required to register. For a receiving account you may be asked to provide evidence such as a merchant dashboard screenshot.

Security balance and deposits

Which networks do you support?

USDT on TRC20 (Tron) and USDT on ERC20 (Ethereum). Always use the address published for the exact network you are transferring on.

What is the minimum deposit?

The minimum deposit is published on the Deposit Balance page and is configurable by the partner team. It is 100 USDT by default.

How do I prove my deposit?

Submit the amount, network, transaction hash and a screenshot of the transfer from your wallet or exchange. Each transaction hash can only be submitted once.

What happens if my deposit is rejected?

You will see the reason in your dashboard — most often a wrong network, mismatched amount or unreadable screenshot. You can submit a new request with corrected details.

Levels and rewards

How is my partner level decided?

Your level is matched automatically from your security balance against the levels configured by the partner team (Starter, Professional, Premium and any others published).

How is the agreed return calculated?

The agreed total is your deposit plus the reward rate of your level — for example 100 USDT at 20% gives an agreed total of 120 USDT. We pay that agreed total back to you through your local payment channel, and the deal closes once the full amount has been paid out.

When are rewards actually paid?

Rewards are settled by the Earnzoa settlement system outside this platform. This website only publishes levels, rates and estimates.

Can levels and rates change?

Yes. The partner team reviews levels and reward rates periodically; changes apply to your level automatically from your current balance.

Account and security

How do I keep my account safe?

Use a unique password, never share your login, and check the login history in your account security page. Our team never asks for your password.

What does the referral program pay?

Each partner gets a referral link. When an invited partner registers, is approved and reaches the minimum deposit threshold, the referral is marked as qualified and an estimated referral reward is recorded.

Why is my account frozen?

Accounts are frozen when our compliance team detects suspicious activity or a policy breach. Contact partner support — we review every case.

How do I contact support?

Use the contact page, WhatsApp or Telegram. Support answers in English, French, Portuguese and Swahili.

Still have questions?

Our partner team answers questions about the program, deposits, payouts and receiving accounts.